Charles W. Moore
Occasional thoughts and deeds of an Engineer
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Harbor Freight: Jackstands
Posted on July 7th, 2020 No commentsHarbor Freight had batches of faulty jackstands and are being recalled: These are listed below as well as the text of a email sent by the CEO.
To the Harbor Freight Community: I’m writing to apologize. I often reach out to tell you about Harbor Freight’s commitment to quality and all the investments we’ve made to deliver quality tools at the lowest prices. Your trust matters deeply to me and I’m proud of how far we’ve come. So when we have a product recall, it hurts. A few months ago, we recalled our Pittsburgh 3 ton and 6 ton steel jack stands (SKUs 56371, 61196 and 61197) due to a manufacturer’s defect. We asked customers to return them and receive a gift card that could be used to purchase replacement jack stands. I felt terrible about that recall because you should never have a concern about the safety of any of our products. Today, I feel even worse. I’m disappointed and embarrassed because we’ve identified a welding defect in a small number of the Pittsburgh 3 ton steel jack stands (SKU 56373) that replaced the recalled jack stands. We’re now adding these jack stands to our recall. Unfortunately, this defect wasn’t discovered during the initial recall investigation. If you own these jack stands or any of the jack stands in our original recall, whether or not you have had an issue with them, please stop using them immediately and bring them back to your local Harbor Freight Store for a full cash refund or store credit (see details here). We have investigated all of our other Pittsburgh 3 ton steel jack stands (SKUs 56371, 56372 and 57308) as well as the Pittsburgh 6 ton steel jack stands (SKUs 56368, 56369 and 56370) and Pittsburgh 12 ton steel jack stands (SKUs 56374 and 56375) and did not find the defect. Although none of these other jack stands are being recalled, if you own any of them and have any concern whatsoever, please bring them back and we’ll give you a full cash refund or store credit for those as well. I want to apologize to all of our customers. While we’ve dramatically grown our team of engineers and inspectors, and intensified our tests and inspections, I assure you that the lessons learned from this will drive further improvement. As the owner and founder of Harbor Freight, I want you to know that we stand behind every product we sell and that safety will always be our top priority. Sincerely,
Eric Smidt
Owner and Founder
Harbor Freight Tools Harbor Freight Tools | 26541 Agoura Road | Calabasas, CA 91302- Receipt is not required
- Applicable sales tax will also be refunded
Item Item Numbers UPC Number Cash Refund Store Credit 3 Ton Jack Stand 56372
56373
57308
62392
69597
388467 92363 56372 7
7 92363 56373 4
7 92363 57308 5
7 92363 62392 6
7 92363 69597 8
7 92363 38846 7
$24.99 $29.99 6 Ton Jack Stand 56368
56369
56370
62393
69596
388477 92363 56368 0
7 92363 56369 7
7 92363 56370 3
7 92363 62393 3
7 92363 69596 1
7 92363 38847 4
$49.99 $59.99 12 Ton Jack Stand 56374
56375
61599
349247 92363 56374 1
7 92363 56375 8
7 92363 61599 0
7 92363 34924 6
$119.99 $143.99